Heena Creation has a website that helps to sell our products with subject to the conditions set on the page. We provide the best of the customer centric policy and adds to the taste which is equally good as our organic tea. Our terms and conditions are segregate into various dimensions that adds quality to our website.

Delivery: Our product is deliver within few business days from booking of the product. We get our receipt created and send the invoice through our email. We deliver the order and in case of return we also refund or partial shipment if return is paid accordingly. For international dispatch please give us a certain time in days so that Heena Creation product should reach on time.

Returns: If any of the items purchase are found to be unsatisfactory please return to us in original condition. It should not take 30 days of receipt. In case of any discrepancy from our end we must pack and post carefully to avoid any damage. The entire order cannot br refund but calculating the cost of item if any discrepancy occurs in postage or dispatch of goods.

Pricing: We ensure accuracy of pricing and also availability of information within the website. Postage is all according to weight of the order and destination. We ensure current and accurate destination but also reserve the right to change the product order without notice.

Customs: To order goods for delivery outside India, we ensure compliance with the laws of importing country. It helps to pay for all applicable customs, taxes and import charges, duties whichever is applicable.

Website usage: You must not use the website that causes any change or modification in any way.

Law and jurisdiction: The conditions are govern by website in all accordance with laws of governing city, state and country. 

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